Intake standard
We turn work down. Here's exactly when.
The test isn't whether we like you. It's one question: does someone need this information in order to be safe, or to decide whether to trust you with something that matters? If the answer is yes, no fee makes it worth doing.
Work we take
- +You were the plaintiff, the complainant, or the person it happened to
- +Charges dropped, dismissed, acquitted, sealed, or expunged
- +A civil matter that's settled and closed
- +Someone else's record attached to your name
- +Coverage that's old enough it no longer describes who you are
- +A former employee, ex-partner, or competitor running a grudge campaign
- +Bad press with no safety dimension to it
- +A page one that's simply empty — nothing bad, nothing at all
Work we decline
- –Active license discipline or malpractice findings against a practicing clinician
- –Fraud or theft convictions where you handle other people's money
- –Violence or sexual offenses — without exception
- –Open litigation or live regulatory action
- –Anything where the point is that customers shouldn't find out
- –Requests to take down things that are true
- –Fake reviews, fake press, invented testimonials
Every client signs a short statement describing the content and why it's outdated, resolved, or not about them. It takes five minutes, it's on file permanently, and it's the reason defense and expungement attorneys are comfortable sending us their clients.